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Frequently Asked questions

Ordering & Shipping
 
Q1: Can I place an order directly on your website?
A: Not yet. Our site is informational only; to buy, click the “Buy on Amazon” button and you will be redirected to the official product page on Amazon.com where you can complete the purchase.

Q2: Do I need an Amazon account?
A: Yes. The actual checkout, payment and shipping are handled entirely by Amazon, so a valid Amazon account is required.

Q3: Do you ship internationally?
A: Shipping options and destinations are determined by Amazon. Please check the product page on Amazon for availability to your country.

Q4: Who handles returns or warranty claims?
A: Amazon manages all post-purchase service (returns, replacements, refunds). Please follow Amazon’s standard process in your Amazon account.

Q5: Can I get a discount code before I go to Amazon?
A: If an active promotion exists, the discount code is displayed on our product page and automatically copied when you hit the “Buy on Amazon” button. No manual entry is needed.
 
Q6: Do you collect my data when I click through to Amazon?
A: We only record anonymous click statistics. Amazon’s own Privacy Policy applies once you leave our site.

Q7: Will you enable on-site checkout in the future?
A: Yes, we are working on native checkout. Join our newsletter and we’ll notify you as soon as it’s live.

Product FAQ – QubitPulse Dream

Q1: What exactly is QubitPulse Dream?  
A: A super-soft, medical-grade silicone earplug that blocks up to 30 dB (SNR) / 27 dB (NRR) of sound. Use it to sleep deeper, focus longer, or mute the world while you travel—comfortably, all day and night.

Q2: Will they fit my ears?  
A: QubitPulse Qufits eartips have been redesigned to accommodate a wider range of ears, providing a secure and comfortable fit in ears big and small. 

Q3: What’s in the box?  
A: 1 Pair of QubitPulse Dream Earplugs, 4 Sets of Qufits Eartips (Sizes S, M, L, XL), 1 Portable Case, 1 User Manual

Q4: How do I clean them?  
A: Gently wipe the eartips with a tissue to remove dirt or debris. Avoid exposing the internal foam to water, as this can affect performance. However, the carry case is washable; running it under water and giving it a quick squeeze is oddly satisfying—instant mini de-stress. 

Q5: Are these earplugs left/right specific?
A: No, QubitPulse Dream Earplugs are designed to fit both ears interchangeably. Each plug can be used in either ear, so you don’t need to worry about left or right—just pick the tip size that fits best for each side.

Q6: How do I easily remove the earplugs from the silicone storage pouch?
A: Gently squeeze the sides of the silicone pouch to push the earplugs outward—no need to dig them out.